At Chota Bazaar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect:
a. Personal Information:
- When you place an order or register an account with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
- You may also provide personal information when you contact our customer service team or participate in surveys, promotions, or contests.
b. Non-Personal Information:
- We may collect non-personal information such as your IP address, browser type, device information, and browsing behavior to enhance your browsing experience and improve our services.
2. Use of Information:
a. Order Processing:
- We use the information you provide to process your orders, fulfill your purchases, and provide customer support.
- Your contact information may also be used to communicate with you regarding your orders, shipments, and account-related updates.
b. Personalization and Improvement:
- We may use your information to personalize your shopping experience, recommend products, and tailor our website content to your preferences.
- Your feedback and usage patterns may be analyzed to improve our products, services, and website functionality.
c. Marketing and Promotions:
- With your consent, we may use your contact information to send you promotional offers, newsletters, and marketing communications.
- You have the option to opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in the emails or contacting our customer service team.
3. Disclosure of Information:
a. Third-Party Service Providers:
- We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support.
- These service providers are contractually obligated to safeguard your information and only use it for the purposes outlined in this Privacy Policy.
b. Legal Compliance:
- We may disclose your information if required by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of others.
4. Data Security:
a. We implement industry-standard security measures to protect your information from unauthorized access, misuse, or alteration. b. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights:
a. You have the right to access, update, or delete your personal information by accessing your account settings or contacting our customer service team. b. You may also request information about the personal data we hold about you and request corrections or updates as needed.
6. Children’s Privacy:
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed.
7. Changes to Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us:
If you have any questions, concerns, or complaints regarding our Privacy Policy or the handling of your personal information, please contact us at Info@chotabazaar.com.
By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.